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To speak to a customer service rep at fedex, do the following For customer questions please use r/fedex After that, you need to stay on the line and the automated phone system will connect you to a live customer service agent from fedex
Hopefully fedex will not read this post and change this way to reach an agent 33k subscribers in the fedexers community I still haven't gotten it
I literally found this site because i just got off the phone with their awful customer service who lied to me over the last couple of weeks every time i talked to them
Just googled why is fedex so bad? lol for the record, i delivered for amazon for 2 years before finishing school and getting my current job. Wdym you still can’t reach a person through fedex office The transfers go to a small bot dialogue but then after you’re connected to customer service Anyone know how to call fedex customer service and speak to an actual person
I’m tired of speaking to a robot. You finally figured it out Fedex doesn't have a live customer service department, just their automated obfuscation department. 35k subscribers in the fedexers community
An open forum for all fedex employees
For customer questions please use r/fedex!… How do you get through to a live representative on the fedex customer service line I can call the main number and no matter what combinations of options i select, the automated system will eventually kick me off saying no more information is available. The worst delivery service in the world it seems that fedex drivers are incapable of ringing your doorbell if a signature is required on a package
Their fine if it's just a dump and run but if you need to sign for the package they can't be bothered Add to this that their customer support is useless and lies to you.
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